General Terms and Conditions
of Bloom Harmony SA (Bloom Harmony).
1. Scope of Application
These General Terms and Conditions (GTC) govern the contractual relationship between Bloom Harmony and any person making a purchase, placing an order, or using Bloom Harmony products, whether via the website www.bloom-harmony.com or through any other direct sales channel.
Any order, purchase, or use implies unconditional acceptance of these GTC.
2. Products
Bloom Harmony offers energetic supports intended for well-being and personal harmonization (the “Product(s)”).
The Products may be handcrafted, produced in limited series, or unique.
Due to their nature, variations may occur and availability may be limited.
Bloom Harmony makes every effort to present the Products as accurately as possible. However, colors and visuals depend on screens and renderings may vary.
Bloom Harmony reserves the right to modify the Products and services presented on the website at any time.
3. Availability
Products are offered subject to availability.
Some products may be produced in limited quantities and/or may be temporarily unavailable.
Restocking depends on production and the availability of materials.
4. Order
The ordering and purchase of Products constitute acceptance of the GTC in their entirety.
Bloom Harmony reserves the right to refuse any order in the event of fraud, incorrect information, or a prior dispute.
5. Price
The applicable prices are those displayed on the website at the time of ordering.
Delivery costs are specified before confirmation.
Bloom Harmony may modify its prices at any time.
6. Payment
Purchases made on www.bloom-harmony.com are payable immediately upon ordering. Prices are displayed in Swiss francs (CHF) for deliveries to Switzerland and Liechtenstein, and in euros (EUR) for deliveries to France and the other European Union countries served. The applicable currency is the one displayed at the time of ordering.
Accepted payment methods: credit and debit cards (Visa, Mastercard), TWINT, Apple Pay, Google Pay, and Klarna. Payments are processed securely by our payment provider Stripe Payments Europe Ltd. Bloom Harmony does not store any banking data. The name “Bloom Harmony” appears on order confirmations and payment statements.
7. Delivery and transportation
Orders are delivered to Switzerland, Liechtenstein, France, and the European Union countries listed at the time of ordering. Orders are prepared and shipped from Switzerland within 24 hours (business days) of receipt of payment, to the delivery address provided by the customer. Delivery times depend on postal services and are given as an indication only. If a Product cannot be shipped within this time, the customer is informed in writing (email) with the new expected shipping date. Delivery costs are indicated before the order is confirmed.
For deliveries outside Switzerland, customs duties, import taxes, or local VAT may be levied by the authorities of the destination country. These costs are borne by the customer and are included neither in the sale price nor in the delivery costs.
The transfer of risk occurs upon handover to the carrier. Products shipped following an order are transported at the customer’s risk.
Any claims must be made directly to the carrier.
8. Right of return and refund
The customer has 14 days from receipt of the order to return an unused Product, in its original packaging, without having to give a reason. Returns are announced by email to bloom@bloom-harmony.com. Return costs (including any customs formalities for returns from abroad) are borne by the customer.
The refund of the Product price is made within 14 days of receipt of the return, via the payment method used for the order and in the currency of the order. Personalized and made-to-order Products are excluded from the right of return.
9. Warranties
The Products are sold as is, without any warranty for defects of any kind, whether material or legal. Any warranty claims for defects are expressly excluded to the extent permitted by law.
Any modification or alteration of the Product by an unauthorized third party may affect the quality of the Product.
10. Energy Wellness Products
The Products fall within an approach of energy-based well-being and personal harmonization and are in no way medical products.
Their effectiveness is not scientifically proven according to the standards of conventional medicine.
No guarantee is provided regarding the results associated with the use of the Products.
The effects of the different Products may vary from one person to another.
The Products and the information provided do not replace medical advice or the opinion of another qualified healthcare professional, and Bloom Harmony does not provide any medical advice, treatment, or diagnosis regarding the physical or mental health of customers.
The customer uses the Products under their sole responsibility, and it is their responsibility to ensure the absence of contraindications, allergies, or interactions with other treatments before any use.
The customer uses the Products under their sole responsibility, and it is their responsibility to ensure the absence of contraindications, allergies, or interactions with other treatments before any use.
11. Liability
Bloom Harmony disclaims any liability for damages resulting from use that is not in accordance with the instructions, inappropriate use, or modification of the Product. Any liability arising from defects in the Products is excluded.
Any liability for indirect or consequential damages, such as loss of profit or loss of earnings, unrealized savings, or third-party claims, is expressly excluded.
Any liability for indirect or consequential damages, such as loss of profit or loss of earnings, unrealized savings, or third-party claims, is expressly excluded.
12. Liability in case of Force Majeure
Bloom Harmony cannot be held liable in the event of force majeure.
13. Liability regarding the Term “Healing” and other related Terms
Bloom Harmony uses the terms “healing” or “care” as well as related terms solely within a holistic framework related to energy-based well-being and personal harmonization. These terms must not under any circumstances be interpreted as medical terminology, and no liability may be incurred by Bloom Harmony for the use of these terms or for the effects resulting from the use of the Products.
14. Intellectual Property
All elements of the website are protected, including texts, images, designs, logos, and creations.
Any reproduction is prohibited without authorization.
Any reproduction is prohibited without authorization.
15. Use of the website
15.1 Access
Access to the website implies acceptance of these GTC.
15.2 Website content
The website and its content are provided as is.
Bloom Harmony makes every effort to provide accurate information, without any absolute guarantee.
15.3 Use
The user undertakes to use the website lawfully, not to impair its operation, and not to exploit its content.
14.4 Ownership of Content
All content on the website (texts, images, graphics, code, etc.) is protected.
Any reproduction or use is prohibited without prior written authorization.
15.4 Ownership of Content
All content on the website (texts, images, graphics, code, etc.) is protected.
Any reproduction or use is prohibited without prior written authorization.
15.5 No Warranty for the Website
Bloom Harmony does not guarantee the absence of errors, continuous availability, or the absence of viruses.
The website is used under the user’s responsibility.
15.6 Website Liability
Bloom Harmony cannot be held liable for damages related to the use of the website, data loss, or technical malfunctions.
15.7 External Links
Bloom Harmony disclaims any liability regarding third-party websites.
16. Data Protection (GDPR & FADP)
Data is processed in accordance with the European General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).
The data collected when contacting us via the website contact form or any other technical means include, in particular, identity, contact details, address, and, where applicable, payment information.
Every customer has the right to access their data, to have it rectified or deleted. Bloom Harmony’s Privacy Policy applies.
Every customer has the right to access their data, to have it rectified or deleted. Bloom Harmony’s Privacy Policy applies.
17. Severability Clause
If any provision of the GTC is found to be invalid, the remaining provisions of the GTC shall remain applicable.
18. Entire Agreement
These GTC constitute the entire agreement in the event of an order, purchase, or use of the Products.
19. Modifications
These GTC may be modified at any time.
20. Governing Law and Jurisdiction
These GTC are governed by Swiss law.
Any disputes fall under the jurisdiction of the competent courts of Canton of Vaud, Switzerland.
21. Discrepancies
In the event of discrepancies between the French and English versions of these GTC, the French version shall prevail.
Legal Protection of Bloom Codes
All content on this website, including but not limited to the energy codes, is the exclusive property of Bloom Harmony SA.
Any unauthorized reproduction, distribution, modification or use of these codes is strictly prohibited.
The energy codes we offer are the result of extensive work and unique expertise. Their integrity and effectiveness depend on their use as intended. Accordingly, any attempt to copy or reproduce them, in any form whatsoever, will be prosecuted in accordance with applicable law.
Bloom Codes not registered by Bloom Harmony are automatically deactivated and inactive.
We thank you for respecting our work and creativity. For any questions or requests for authorization, please contact us at bloom@bloom-harmony.com.
Last update: 8th August 2026